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KAUAI'S RELIANCE ON THE WEB RUNS DEEPER THAN YOU THINK

If you have a business related to tourism, you need to be on the web

by Justin Britt

Like many before me, and many soon to come, I have dealt with the bitter realization that the World Wide Web is our future. In fact, the term "dot com" means a lot more to the people of Kauai then one might suspect.

Our economy is driven by tourism and most of the people we do business with (mainly visitors) are not from our island. For this reason, it becomes ever so important to reach our potential clients at what my father refers to as the "distance point".

My father, Bob Britt (no relation to the new radio announcer at KONG) owned one of the very first Napali Coast boating companies on the North Shore. In the beginning, all Bob had to do to book his boat was to list himself in the phone book. Competition got tougher as more boat companies began popping up around the island and Bob had to search for other ways to pull in business. My father didn’t have the nicest or biggest boat but he remained competitive by advertising at the “distance point”.

The “distance point” is the furthest point at which you can make contact with your potential clients. First it was the phone books. Then it was “This Week”, which is available to tourists as soon as they get off the plane. Next it was the in-flight magazine located in the seat pockets of airplanes. Before long, the “distance point” was the golf magazines that reached potential visitors before they ever left the comfort of their homes.

My father got out of the tourism industry a long time ago, but Bob’s marketing philosophy still holds strong. Currently—and for years to come—the “distance point” is and will be the Internet.

Look At Who You're Dealing With
Most of the 1.2 million people who vacation on Kauai each year are on the upper side of middle class. This means that a majority of our visitors have computers and are researching their vacation on the Web.

For this reason, if you have a business related to tourism, your company should be on the Internet.

This could mean a major restructuring for many companies on the island. An investment needs to be made to generate or update your website. Once your web pages are created you must market them, which in itself can be very costly. But armed with a nice website and a proper web promotion strategy, a business can transform itself from being on the brink of non-existence to the threshold of market dominance.


   
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Kauai's Reliance on the Web
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